Background

Motor Serv Limited (www.motorserv.com) is one of the largest independent single site motor factors in the UK. Servicing Milton Keynes and the surrounding areas, they provide a wide range of car parts and accessories to both trade and retail customers, carrying out in excess of 1,000 pickups & deliveries each day.

Founded in 1988, today they have 28 vans in their fleet; all constantly on the move to meet the increasing demands of their customers. As the company has grown however, so too has the complexity of managing their fleet of vans.

Traditionally, the only way to track driver movements was by manually recording them onto a whiteboard situated at the pickup point within their warehouse, resulting in inaccurate ETA’s for customers and a large number of phone calls being made to track driver movements. Motor Serv also wanted to better monitor the private use of company vehicles and keep a track of vehicle servicing requirements.

The Solution

It was clear Motor Serv could benefit from a reliable fleet management system, however their initial research found most solutions to be expensive and over complicated. It was not until the discovery of RoAd AngEL Fleet’s Live Track system that Motor Serv could justify the investment, and after a brief demonstration, fitted all 28 vans with RoAd AngEL Fleet Live Track units. Costing only 50p per vehicle per day, the system delivers:

• Exceptional value for money, paying for itself in as little as six months
• The ability to search for vehicles geographically by postcode, such as a customer’s address
• The automated capture of mileage and journey data
• Powerful reporting including journey summaries, vehicle and fleet day-summaries, out-of-hours usage, servicing intervals, over speed and idle times

The Benefits

Since installing the Live Track system across their entire fleet, Motor Serv has increased the productivity of their drivers by knowing exactly where they are and where to send them next, also resulting in a number of cost savings.

Jason Goldney, Fleet Manager of Motor Serv, commented:

“We continually save around 700 liters of diesel per month since we started using the system, purely by reducing wasted mileage. We have also totally eradicated the private use of vehicles, and have also reduced response times and the amount of phone calls we make to our drivers... overall, the system has more than paid for itself”.

In total, Motor Serv save around £1,000 per vehicle per year, and with the cost of the system only 50p per vehicle per day, it is an investment that has not only delivered exceptional cost benefits, but increased control and customer service.